Don't worry. There is nothing wrong with your battery. Your battery will arrive to you in a discharged condition. Therefore, it must be charged in order for it to work. We recommend that new batteries should be charged and discharged two to four times in order to allow them to reach their capacity.

This is known as “false peak” and is very common condition during first time battery use (or using a battery that has been discharged for several months). The charger light may go out after only five or ten minutes, indicating that it is fully charged when it is not. Should this happen, simply leave the battery on the charger for about an hour. Remove it, and return it to the charger immediately. The battery will resume normal charging and the charger light will indicate when the batter is ready for use.